info@sivota-hotels.gr +30 26650 93411

On-line Booking Terms

Terms and conditions

The above mentioned prices are the final prices and include facilities and services of the accommodation such as: use of air conditioning, use of wi-fi internet connection, use of the parking space of the accommodation (where provided,) use of the pool (where provided,) use of electric stove and the provision / change of bed linen & towels (according to the current sanitary protocols of operation of tourist accommodation,) without any additional charge. The total cost of the reservation includes all legal taxes, including 13% VAT and 0.50% city tax. The state tax calculated per unit (apartment) / day (0.50 € – 04.00 €) depending on the category of accommodation is not included in the total cost and should be paid directly by the customer on the spot upon arrival.

Booking and payment confirmation policy:

In order to confirm the booking through our website sivota-hotels.gr, the customer must pay the required deposit calculated up to 30% of the total cost of the booking by credit card (mastercard, visa or maestro ,) through the electronic payment system of our company. Alternatively, the customer can pay the required deposit by bank transfer within 48 hours from the date of booking, following the appropriate payment instructions, as described in the following chapter entitled “Payment methods.” In case of payment of the deposit by credit card, the General Tourism Office “Aquarius Travel” must send the customer the coupon / voucher of the reservation within 48 hours from the date of booking. In case the deposit is paid by bank transfer, the General Tourism Office “Aquarius Travel” must send the customer the booking voucher / voucher within 48 hours from the date the company will receive the deposit in its bank account. The remaining amount of the total cost of the reservation (70% of the total cost of the reservation) must be paid by credit / debit card or even partially in cash, at the head office of our travel agency in Sivota, Thesprotia 46100, Greece, during arrival of the customer at the destination.

Cancellation policy:

– If canceled up to 15 days before date of arrival, no fee will be charged and the deposit will be refunded 100%.

– For cancellations within 1-14 days before arrival, there is a full charge of the deposit.

– In case of no-show or departure before the scheduled date, the customer will be charged the full amount (100%) of the total cost of the reservation.

– The deposit is refunded 100% in case of cancellation due to direct effects of the pandemic (COVID-19) on the customer’s trip to Greece (travel restrictions, general or local (in the destination area) lock down, or in case the customer is infected from the virus shortly before its journey.

Payment methods:

-with credit card (mastercard, visa or maestro)

-by bank transfer within 48 hours. from the date of booking, using one of the following bank accounts:

IBAN: GR57 0172 4030 0054 0310 0564 390

(Piraeus Bank) Swift code (Bic): PIRBGRAA

Account holder: DIMITRIOU VASILEIOS

or

IBAN: GR28 0110 3470 0000 3470 0158 149

(National Bank) Swift code (Bic): ΕΤΗΝGRAA

Account holder: DIMITRIOU VASILEIOS

Limitation of Liability:

The company “VASILEIOS DIMITRIOU – GENERAL TOURISM OFFICE” with the distinctive title “AQUARIUS TRAVEL” is not liable to customers / users for any damages that may occur during their stay.
The online store www. sivota-hotels.gr no guarantee can be provided for the availability of the rooms, but it guarantees the timely information of the final consumers about their non-availability.
The online store www. sivota-hotels.gr provides the content (eg information, names, photos, illustrations, etc.), the rooms and the services available through the website “exactly as they are”.
In no case the online store of the company “VASILEIOS DIMITRIOU – GENERAL TOURISM OFFICE” with the distinctive title “AQUARIUS TRAVEL” is not responsible for any claims of legal or civil and / or criminal nature or for any specific damage (positive, positive or negative and not restrictive, divisive and / or cumulative consists of loss of profits, data, lost profits, monetary satisfaction, etc.) from website visitors or third parties for reasons related to the operation or not and / or use of the website and / or inability to provide services and / or information available from it and / or from any unauthorized interference of third parties in products and / or services and / or information available through it.