info@sivota-hotels.gr +30 26650 93411

Terms & Conditions

1. The company “AQUARIUS TRAVEL” reserves the right to unilaterally modify or renew these terms and conditions of transactions, made through its online store, according to its needs and transactional manners. It undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store.

Information provided
The company “AQUARIUS TRAVEL” is committed to the quality, completeness and validity of the information provided on its website www.sivota-hotels.gr both in terms of the exact data exhibited and the information provided by its online store, services, subject to any technical or typographical errors, which cannot be foreseen or have occurred unintentionally or due to interruption of the website due to force majeure. Limitation of Liability
1. The company “AQUARIUS TRAVEL” is not liable to customers / users for any damages that may occur during their stay.
2. The online store www. sivota-hotels.gr no guarantee can be provided for the availability of the rooms, but it guarantees the timely information of the final consumers about their non-availability.
3. The online store www.sivota-hotels.gr provides the content (eg information, names, photos, illustrations, etc.), the rooms and the services available through the website “exactly as they are”.
4. In no case the online store of the company “AQUARIUS TRAVEL” is not responsible for any claims of legal or civil and / or criminal nature or for any damage (positive, special or negative which is indicative and not restrictive, divisive and / or cumulative loss of profits, data, lost profits, monetary satisfaction, etc.) by visitors of the website or third parties due to the operation or not and / or the use of the website and / or inability to provide services or / and information made available by it and / or any unauthorized interference by third parties with products and / or services and / or information made available through it.

Intellectual property rights
1. This website is the official online store of the company “AQUARIUS TRAVEL“. All content of the website, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of the company “AQUARIUS TRAVEL” and are protected under the relevant provisions of Greek law, European law and international conventions.
2. Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the actual content provider of the website is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or for commercial or other purposes is permitted only with the prior written permission of AQUARIUS TRAVEL or any other legal right holder.
3. The names, images, logos and insignia that represent the company “AQUARIUS TRAVEL” and / or its online store www. sivota-hotels.gr and / or third parties contracted with them as well as their products or services, are exclusive trademarks and insignia of the company “AQUARIUS TRAVEL” and / or www. sivota-hotels.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property. In any case, their appearance and exhibition on the website www. sivota-hotels.gr and in the online store of the company “AQUARIUS TRAVEL” should in no way be construed as a transfer or assignment of their license or right of use. The total cost of the reservation includes all legal taxes, including 13% VAT and 0.50% city tax. The state tax calculated per unit / day (0.50 € – 04.00 €,) depending on the category of accommodation is not included in the total cost and should be paid directly by the customer on the spot upon arrival.

Confirmation and payment policy:
To confirm a reservation through our website sivota-hotels.gr, the customer must pay the required deposit calculated up to 30% of the total cost of the reservation by credit card (mastercard, visa or maestro,) through our electronic payment system. Alternatively, the customer can pay the required deposit via bank transfer within 48 hours. from the date of booking, following the appropriate bank instructions:

IBAN: GR57 0172 4030 0054 0310 0564 390

(Piraeus Bank) Swift code (Bic): PIRBGRAA

Account holder: DIMITRIOU VASILEIOS

or

IBAN: GR28 0110 3470 0000 3470 0158 149

(National Bank) Swift code (Bic): ΕΤΗΝGRAA

Account holder: DIMITRIOU VASILEIOS

In case of prepayment by credit card, Aquarius Travel Agency must send the reservation voucher to the customer within 48 hours. from the date of booking. In case the deposit is paid by bank transfer, Aquarius Travel Agency must send the booking voucher to the customer within 48 hours. from the date the company receives the deposit in the company bank account. The remaining amount of the total cost of the reservation (70% of the total cost of the reservation) must be paid by credit / debit card or even partially in cash, at the head office of our travel agency in Sivota, Thesprotia 46100, Greece, at arrival of the customer at the destination.

Cancellation policy:

– If canceled up to 15 days before date of arrival, no fee will be charged and the deposit will be refunded 100%.

– For cancellations within 1-14 days before arrival, there is a full charge of the deposit.

– In case of no-show or departure before the scheduled date, the customer will be charged the full amount (100%) of the total cost of the reservation.

– The deposit is refunded 100% in case of cancellation due to direct effects of the pandemic (COVID-19) on the customer’s trip to Greece (travel restrictions, general or local locks in the destination area) or in case the customer is infected with the virus shortly before his trip.